Are you using Jetpack\u2019s publicize feature on your site?<\/p>\n
Recently while browsing through Facebook, we found several folks sharing links where WordPress replaced the site domain. Along with that, the status also read like this: Michelle Schulp published an article in WordPress.<\/p>\n
<img class=”alignnone size-full wp-image-25095″ title=”Facebook Status being hijacked by JetPack publicize” src=”http:\/\/cdn.wpbeginner.com\/wp-content\/uploads\/2014\/12\/fbstatusjetpackpublicize.jpg” alt=”Facebook Status being hijacked by JetPack publicize” width=”520″ height=”479″ \/><\/p>\n
This was alarming, so we decided to investigate the issue.<\/p>\n
When you click on the link, it takes you the website. However when you click on WordPress, it takes you to a WordPress.com signup page on Facebook.<\/p>\n
<img class=”alignnone size-full wp-image-25087″ title=”Landing page for WordPress.com’s app” src=”http:\/\/cdn2.wpbeginner.com\/wp-content\/uploads\/2014\/12\/wordpresscom-app.png” alt=”Landing page for WordPress.com’s app” width=”520″ height=”286″ \/><\/p>\n
We looked further to see if these sites were hosted on WordPress.com, a blog hosting service. Most of them weren\u2019t. (see the <a title=”Self Hosted WordPress.org vs. Free WordPress.com [Infograph]” href=”http:\/\/www.wpbeginner.com\/beginners-guide\/self-hosted-wordpress-org-vs-free-wordpress-com-infograph\/”>difference between free WordPress.com vs self-hosted WordPress.org<\/a>)<\/p>\n
However, they all had one thing in common. All of them were using the Jetpack plugin which is created by the parent company of WordPress.com, Automattic.<\/p>\n
In order to verify our findings, we decided to install Jetpack on a test site. We replicated the issue, and it is connected with the publicize feature of the plugin.<\/p>\n
When setting up the publicize feature, you are asked to connect with Facebook and grant several permissions.<\/p>\n
<img class=”alignnone size-full wp-image-25082″ title=”Facebook permissions for using Publicize feature in JetPack” src=”http:\/\/cdn.wpbeginner.com\/wp-content\/uploads\/2014\/12\/facebook-permissions.png” alt=”Facebook permissions for using Publicize feature in JetPack” width=”520″ height=”390″ \/><\/p>\n
<img class=”alignnone size-full wp-image-25083″ title=”Allowing WordPress.com to post on Facebook for you” src=”http:\/\/cdn2.wpbeginner.com\/wp-content\/uploads\/2014\/12\/post-to-fb.png” alt=”Allowing WordPress.com to post on Facebook for you” width=”520″ height=”367″ \/><\/p>\n
During the permission process, you see the blue W logo instead of the grey W logo. How is that different?<\/p>\n
Well, one is for WordPress.com (the blog hosting service) and the other is for WordPress.org (the software that we all come to love and use).<\/p>\n
Confusing isn\u2019t it.<\/p>\n
Often beginners do not know the difference, so they think they\u2019re really authorizing their WordPress site, not a third-party WordPress.com platform (see <a title=”How are WordPress.com and WordPress.org Related?” href=”http:\/\/www.wpbeginner.com\/beginners-guide\/how-are-wordpress-com-and-wordpress-org-related\/”>the relations and differences<\/a>)<\/p>\n
Furthermore, the wording through out the process does not make it clear that you\u2019re authorizing WordPress.com rather than your actual site. See the confirmation screenshot below:<\/p>\n
<img class=”alignnone size-full wp-image-25084″ title=”Connected to Facebook” src=”http:\/\/cdn.wpbeginner.com\/wp-content\/uploads\/2014\/12\/connected-to-fb.png” alt=”Connected to Facebook” width=”520″ height=”293″ \/><\/p>\n
Now if you want publicize to do what it\u2019s suppose to (automatically share your post when its published), this is what your users will see.<\/p>\n
<img class=”alignnone size-full wp-image-25089″ title=”A Post shared on Facebook using JetPack’s publicize module” src=”http:\/\/cdn2.wpbeginner.com\/wp-content\/uploads\/2014\/12\/shared-post-fb1.png” alt=”A Post shared on Facebook using JetPack’s publicize module” width=”520″ height=”307″ \/><\/p>\n
We did some further research to find that it\u2019s not a new problem. It has been<a title=”Support thread about Publicize” href=”http:\/\/en.forums.wordpress.com\/topic\/why-does-my-custom-publicize-message-say-published-an-article-on-facebook#post-1571896″ target=”_blank” rel=”nofollow”>reported<\/a> <a title=”Published an article on WordPres, why not my website name ?” href=”http:\/\/en.forums.wordpress.com\/topic\/published-an-article-on-wordpress-why-not-my-website-name” target=”_blank” rel=”nofollow”>several<\/a> <a title=”Vikas published an article on WordPress, but I published on waystoworld.com” href=”http:\/\/en.forums.wordpress.com\/topic\/vikas-published-an-article-on-wordpress-but-i-published-on-waystoworldcom” target=”_blank” rel=”nofollow”>times<\/a> since 2013.<\/p>\n
Considering Jetpack is auto-installed and auto-activated on several major<a title=”WordPress Hosting Providers” href=”http:\/\/www.wpbeginner.com\/wordpress-hosting\/”>WordPress hosting providers<\/a> by default, this should be corrected to decrease the confusion between <a title=”Self Hosted WordPress.org vs. Free WordPress.com – Infographic” href=”http:\/\/www.wpbeginner.com\/beginners-guide\/self-hosted-wordpress-org-vs-free-wordpress-com-infograph\/” target=”_blank”>WordPress.com vs self-hosted WordPress.org<\/a>.<\/p>\n
While we understand that Facebook has it\u2019s limitation, there are certain things that can and should be corrected to better inform users.<\/p>\n
<del datetime=”2015-01-05T16:31:36+00:00″>First, in the link data below post title, it should actually show the user\u2019s domain to promote their brand instead of showing WordPress.<\/del> As Jeremy from the Jetpack team pointed out in the comments below, this is not possible due to Facebook restrictions.<\/p>\n
Second, the wording that says Syed Balkhi published an article on WordPress should be rephrased to clear confusion.<\/p>\n
One of the user who reported the issue, offered a suggestion on wording: Vikas shared a link via Publicize instead of saying Vikas published an article on WordPress.<\/p>\n
Another alternative could be: \u2026 shared a link via JetPack because that\u2019s what is really going on.<\/p>\n
Lastly, in the confirmation dialog, it should say \u201cyou have successfully connected Jetpack with Facebook\u201d or \u201cyou have successfully connected your Facebook account with Jetpack\u201d. [Update: <a title=”Jetpack Github ticket” href=”https:\/\/github.com\/Automattic\/jetpack\/pull\/1476″ target=”_blank” rel=”nofollow”>Ticket #1476<\/a> created by Jeremy]<\/p>\n
We hope these suggestions help improve the Jetpack Publicize experience for users.<\/p>\n
<a title=”JetPack for WordPress” href=”http:\/\/jetpack.me\/” target=”_blank” rel=”nofollow”><img class=”alignnone size-full wp-image-25174″ title=”Jetpack Image” src=”http:\/\/cdn.wpbeginner.com\/wp-content\/uploads\/2015\/01\/jetpack1.jpg” alt=”Jetpack Image” width=”520″ height=”252″ \/><\/a><\/p>\n
Jetpack is a great plugin for beginners who <a title=”How to Properly Move Your Blog from WordPress.com to WordPress.org” href=”http:\/\/www.wpbeginner.com\/wp-tutorials\/how-to-properly-move-your-blog-from-wordpress-com-to-wordpress-org\/”>move from WordPress.com to WordPress.org<\/a> because it allows you to retain a lot of cool features of WordPress.com while giving you the power and freedom of WordPress.org.<\/p>\n
Note: The goal of this post is not to start a flame war rather it is to encourage discussion and share our opinion with the community. We have tremendous respect and appreciation for Automattic and the work they\u2019ve done.<\/p>\n
If you liked this article, then please subscribe to our <a title=”WPBeginner on YouTube” href=”http:\/\/youtube.com\/wpbeginner” target=”_blank” rel=”nofollow”>YouTube Channel<\/a> for WordPress video tutorials. You can also find us on <a title=”WPBeginner on Twitter” href=”http:\/\/twitter.com\/wpbeginner” target=”_blank” rel=”nofollow”>Twitter<\/a> and <a title=”WPBginner on Google+” href=”https:\/\/plus.google.com\/101634180904808003404\/posts” target=”_blank” rel=”nofollow”>Google+<\/a>.<\/p>\n
from :http:\/\/www.wpbeginner.com\/opinion\/is-jetpack-misusing-your-brand-to-promote-wordpress-com\/<\/p>\n
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